MaintainX Pricing: Plans, Costs & What You Actually Pay
MaintainX has a genuinely free Basic plan at $0 forever. Paid tiers start at $20 per user per month on annual billing for Essential and $65 for Premium, or $25 and $75 if you pay monthly. Enterprise is custom-quoted.
Quick answer
MaintainX publishes its prices. Per user per month, with a lower rate on annual billing.
Free option: Yes — the Basic plan is $0 forever
Trial: Essential and Premium both offer a free trial
Plans at a glance
| Plan | Price | What it is |
|---|---|---|
| Basic | Monthly: $0 / Annual: $0 / user / month | Free forever for small teams that want to digitise and track work orders. Includes unlimited work orders, unlimited procedures, unlimited requester users and real-time messaging. Limits: 2 work orders with attached procedures, 2 active repeating work orders, and 1 month of Advanced Analytics access. |
| Essential | Monthly: $25 / user / month / Annual: $20 / user / month (billed annually) | For teams that want straightforward preventive maintenance. Adds unlimited work orders with attached images, unlimited repeating work orders, 3 work orders with attached procedures and 3 months of Advanced Analytics. |
| Premium | Monthly: $75 / user / month / Annual: $65 / user / month (billed annually) | The most popular tier. Adds unlimited work orders with attached procedures, unlimited Advanced Analytics, meter-based maintenance, parts inventory management, purchase order management, time and cost tracking, open REST API access, a dedicated account manager and external work orders. |
| Enterprise | Custom — schedule a demo | Adds asset health insights, resource planning, escalation protocols, custom permissions, IoT sensor integrations, advanced control and security including SSO, multi-site management tools and reporting, global parts, global procedures, MaintainX Assist and a report builder. |
How billing works
The billing metric is: Per user per month, with a lower rate on annual billing.
The vendor defines a user as someone who uses the MaintainX app and has a unique login. Requester accounts are free.
Before you sign: what actually moves the price
- Count the people who execute work, not your whole headcount — requesters are free and this alone can cut your seat count substantially
- The free Basic plan is enough to prove out digitised work orders. Run your process on it before you upgrade
- Annual billing saves 13% to 20%, so choose it when your team size is stable
- You need Premium or above if you want REST API access to connect to an ERP
Frequently asked questions
How far can I get on the free plan?
The Basic plan is $0 forever with no cap on work orders, procedures or requester users, and real-time messaging is included. The limits are 2 work orders with attached procedures per month, 2 repeating work orders, and Advanced Analytics restricted to the last 1 month.
Do requester accounts cost anything?
No. MaintainX states that requesters — people who raise requests but do not run work in the app — are free.
How much does annual billing save?
Essential drops from $25 to $20 per user per month, a 20% saving. Premium drops from $75 to $65, about 13%.
When is Premium worth it?
You need Premium only when you need parts inventory management, purchase orders, time and cost tracking, the open REST API or meter-based maintenance. For basic preventive maintenance, Essential is usually enough.
What counts as a user?
Someone who uses the MaintainX app with a unique login. People who only submit requests do not count.
Where this data comes from
Primary source: https://www.maintainx.com/pricing — retrieved 2026-10-22.
Prices change. Every figure here is a snapshot taken on the retrieval date shown on each page. Confirm with the vendor before signing.